DRAFT FOR REVIEW - NOT APPROVED FOR PUBLICATION

Draft for internal review only. Contacts, operating procedures and bracketed fields require verification before publication. This is a preview page, not a published policy.

Draft form page

4 Account and data deletion

DRAFT FOR REVIEW • Proposed public page and form specification

Request deletion of your account or personal data

Use this page to request deletion relating to The Lead Toolbox mobile app and Service. You do not need to reinstall the app to use this page. The Service is operated by KRussCo LLC.

[PENDING VERIFICATION: KRussCo LLC is the operator candidate from existing documents, not a verified claim for this app. The legal@theleadtoolbox.com address is a candidate contact, not a confirmed monitored mailbox — it is shown as plain text and not activated.]

We first verify your identity and clarify the scope of your request. A business workspace may contain records belonging to your organization or relating to other people. We will distinguish your individual user account and associated personal data from records the business is responsible for, and involve the appropriate administrator where needed. We will not treat disabling access as completion of a deletion request.

What happens after a request

We review the request, verify identity and authority using proportionate steps, identify the data covered and explain any information we are required or otherwise lawfully permitted to retain. We then carry out the applicable deletion and tell you the result.

[PENDING: Insert the verified expected completion period, retained categories and backup/processor handling. Do not promise immediate or automatic deletion.]

Deleting the app from your device does not delete your account. Deleting an account can remove access to records and features. If you need an available copy of your information, request it before final deletion. We will explain what can be exported without promising an export of every platform feature.

Account deletion may not cancel a separate paid subscription. We will explain any separate billing steps while honoring applicable deletion rights and app-store requirements.

[PENDING: Insert the verified store or direct-billing cancellation route if applicable. Do not invent a cancellation procedure.]

Request form

Preview form only. No information is submitted.

This draft form is not connected; nothing was submitted. All fields below are disabled and empty for review.

Request form(required)

Name

Email associated with the LTB account

Business/workspace name, or “not known”

Request type

Delete my individual account and associated personal data
Delete specified personal data without deleting my account
Help identify the correct request

Optional fields(optional)

Reply email, if different and needed to regain contact

Records or date range to help identify the request

Need a copy of available information before deletion? Yes / No

Are you acting for someone else? If yes, describe your authority; do not upload identity documents here.

Required unchecked acknowledgment(required)

I am requesting deletion for myself or someone I am authorized to represent. I understand that identity verification may be needed and that deleting an account can remove access to its features and records. This request is not an instruction to delete another organization’s entire workspace without authority.

Privacy notice: We use this information to verify and fulfill your request, maintain appropriate compliance records and contact you about the outcome. See our Privacy Policy. Do not include passwords, authentication codes, complete card numbers or identity documents. No marketing consent is requested.

This draft form is not connected; nothing was submitted.

Form specification (source)

Exact source form-specification lines, preserved verbatim for review. No request is represented as submitted.

Required fields Request type: Delete my individual account and associated personal data / Delete specified personal data without deleting my account / Help identify the correct request Button label: Submit deletion request Acknowledgment and follow-up messages

Draft message templates (not sent)

These source message templates are preserved for review only. No request has occurred and nothing was sent.

After successful submission only: “Your deletion request has been received. Reference: [REQUEST ID]. We will contact you at [MASKED EMAIL] about verification and the next steps. Your account has not yet been deleted.”
Verification request: “We received a deletion request for The Lead Toolbox account associated with [MASKED EMAIL]. Please use [SECURE VERIFIED METHOD] to confirm this request. Do not reply with a password or verification code. If you did not make this request, contact [VERIFIED SUPPORT ROUTE].”
Before irreversible deletion, if confirmation is needed: “We have verified your request. The proposed deletion covers [SPECIFIC ACCOUNT AND DATA]. It will affect [ACCESS/FEATURES]. The following records will remain for [REASON AND PERIOD/CRITERIA]: [DETAILS]. [EXPORT OPTION IF AVAILABLE]. Confirm through [SECURE METHOD] that you want us to proceed.”
Completion, only after verification of fulfillment: “We completed the deletion described below on [DATE]: [SCOPE]. [RETAINED RECORDS, REASON AND PERIOD/CRITERIA, IF ANY]. [BACKUP HANDLING, IF APPLICABLE]. [SEPARATE SUBSCRIPTION STATUS IF RELEVANT]. Contact [ROUTE] with reference [REQUEST ID] if you have questions.”
Partial fulfillment or refusal: “We completed [SCOPE] but could not delete [SPECIFIC CATEGORY] because [APPLICABLE REASON]. [RETENTION PERIOD/CRITERIA AND USE RESTRICTION]. You may request review by [VERIFIED APPEAL/CONTACT ROUTE] where applicable.”
Submission failure message: “We could not confirm receipt of your request. Please try again or use [VERIFIED PRIVACY CONTACT]. Your account has not been deleted by this failed submission.”

Draft review and implementation notes

Implementation note, not public copy: This web page alone is not proof of compliance. Where account creation triggers store requirements, verify and test the in-app initiation route. Apple ordinarily does not allow a nonregulated CRM to require a phone call or support email as its only deletion route. Do not publish invented menu instructions.
[IN-APP FLOW VERIFICATION GATE: A website email intake form does not by itself prove Apple in-app account-deletion compliance. Verify and test the actual in-app deletion initiation route before claiming compliance. This gate remains open in this draft.]