The Lead Toolbox

DRAFT FOR REVIEW - NOT APPROVED FOR PUBLICATION

Draft for internal review only. Contacts, operating procedures and bracketed fields require verification before publication. This is a preview page, not a published policy.

Draft form page

3 Support page and request form

DRAFT FOR REVIEW • Proposed public page and form specification

Help with The Lead Toolbox

Need help signing in, using the mobile app or reaching the right business account? Tell us what happened and we will route your request to the appropriate support contact.

Support email: info@theleadtoolbox.com

[PENDING VERIFICATION: Earlier support-page drafts list info@theleadtoolbox.com. The saved app profile lists help@theleadtoolbox.com. Monitoring is not confirmed for either address. No response-time or 24-hour-service promise is made. Do not activate a mailbox until confirmed.]

The Lead Toolbox is operated by KRussCo LLC. Legal/privacy correspondence: legal@theleadtoolbox.com. Mailing address: 629 Maple Valley Drive #102, Farmington, MO 63640. Telephone: (573) 515-2065.

[PENDING VERIFICATION: All contact details above are candidates from existing documents, not verified for this app. Do not activate mailto/tel or publish as confirmed until verified.]

Before you send a request

Confirm that you are using the email associated with your account. If a password-reset option is available, use the latest reset email and check your spam folder. Do not send us reset links, passwords or verification codes. If you cannot see a business account or feature, ask your business administrator to check your permissions, or include the missing item's name in your request.

For mobile issues, include your device model, operating-system version and app version. Check your connection. For notification issues, check notification permission and Focus or Do Not Disturb settings. If calling is enabled, check microphone permission and the audio device. Describe the steps that reproduce the issue and what you expected instead.

For account or data deletion, use our deletion page. For access, correction or another privacy request, use our privacy rights page. These routes are separate from general support so the request can be handled appropriately.

Support request form

Preview form only. No information is submitted.

This draft form is not connected; nothing was submitted. All fields below are disabled and empty for review.

Support request form(required)
Request category
Optional fields(optional)
App platform
Attachment is inactive in this preview. No file picker is shown and no upload occurs.

Notice beneath the fields: We use the details you submit to investigate and respond to this request as described in our Privacy Policy. Do not submit passwords, verification codes, full payment details, identity documents or unredacted customer records. If we need additional information, we will explain a suitable way to provide it. Submitting this form does not sign you up for marketing.

This draft form is not connected; nothing was submitted.

Email-button alternative

Email-button alternative: Email support. This opens your email application; nothing is sent until you send the message yourself.

Disabled preview. No email application is opened; no message is sent.

Form specification (source)

Exact source form-specification lines, preserved verbatim for review. No request is represented as submitted.

Required fields Request category: Sign-in or access / Mobile app issue / Billing question / Feature question / Feedback / Other App platform: iPhone or iPad / Android / Web Button label: Send support request

Draft message templates (not sent)

These source message templates are preserved for review only. No request has occurred and nothing was sent.

  • Success message, shown only after confirmed delivery Your support request has been received. Your reference is [REQUEST ID]. A response will be sent to the email you provided. Please keep this reference if you contact us again.
  • Failure message We could not confirm that your request was submitted. Please try again or email info@theleadtoolbox.com. Do not include passwords or other sensitive credentials.

Draft review and implementation notes

  • [PENDING: The info@theleadtoolbox.com address in the failure template is a candidate, not a verified monitored mailbox. Do not publish as a working contact until confirmed.]